The Anatomy of a good IT Solutions Company

There are a lot of IT solutions companies in the country to date. They come in all shapes and sizes and at the same time offer a variety of different services outside or beside the usual IT packages. Its still the same though when it comes to their core service, the maintenance or development of IT services and functions for small, medium and large businesses based here in the Philippines. 

Its because of the sheer number of companies and even individuals who work in this branch of the IT industry that company owners and managers have a hard time picking out which company to work with. And its no secret that there’s big money to be earned if an IT firm gets a good client.

To begin with, here are some of the common services that IT solutions company in the Philippines often offer to their clients regardless whether they are big or small companies. These including network infrastructure, website maintenance, website developer, coding, desktop solutions. Each firm will also have their additional services, so if you are still shopping for a firm, it would be best to ask them what they can offer on top of their normal services.

To make it easier for the aforementioned company owners and managers, here’s an anatomy for a good IT solution company. 

Has a good base of operation 

There’s a lot of benefits that comes along with an IT company that has a good base of operations. Clients will be assured that they are dealing with an actual dependable entity that will not run off with their money. This will also give them the assurance that these are professionals they will be entrusting their project and business with. At the same time, this gives employees an assurance that they are working for the real thing and not some fly-by-night company that could drop them at any moment. 

IT Company has to have Available at any time

Clients can be fickle minded when it comes to their business. They want this or they would want that. It’s not their fault at all. They are shedding a lot of money for their IT needs. One of the make-or-break points of getting an IT company to work the business is their availability to respond anytime. It makes sense too, because a website outage or a network problem can happen at any time. It’s not like a system maintenance that can be scheduled or adjusted. This means the client could call for assistance even at the ungodly hour of 3 in the morning. It’s also crucial that it gets resolved quickly because that little problem is bleeding a lot of money.

The Number of Employees

So we have dealt with location and response time, now let’s talk about the workforce working for the firm. If you have been approached by a company with only a handful of employees, it would be best to say no. It’s not because you don’t believe that they can do it but because logically speaking, any IT service outsourced will require more than a “handful” of people to do it. What if the company is facing multiple problems all at the same time? How can a handful of people work on all these problems? So it would be good to pick out a company that has a lot of employees working for them.